If you are
dissatisfied with the way the court system works, for example you
have been kept waiting excessively or you have not been given information
by the court which you should have received, your rights as a complainant
are now in the Courts' Charter which is available from the Court
Service Secretariat at:
Court Service Secretariat for Crown,
High, County Courts
Court Services Headquarters
105 Victoria Street
Tel: 020 7210 8500
does not cover complaints about individual lawyers, case decisions
or court policy.
At a local level, the name of the Chief Clerk, to
whom all complaints should be addressed, and the complaints procedure
must now be on display in all court buildings.